PROGRAMME

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All Breakout Session Sponsor Session

11:00am – 11:40am

Networking Session

NETWORKING

11:40am – 12:00pm

Main Stage Session

WELCOME TO HOSPITALITY TOMORROW

Jonathan Worsley

Chairman & Founder, Bench, WiH Global

Anita Mendiratta

Special Advisor to Secretary General, UNWTO

Paul Gardiner

CEO, Mantis Collection

12:00pm – 12:20pm

Main Stage Session

LEADERSHIP

NINE LEADERSHIP HABITS FOR THE NEW WORLD OF WORK

2020 has been a year of seismic and irrevocable change. Instead of sleepwalking back into our old habits post-lockdown, it's a critical time for business leaders to make decisions about the future world of work

Dr John Blakey

Founder, The Trusted Executive Foundation

12:20pm – 12:30pm

Main Stage Session

LEADERSHIP

HOW TO LEAD, MOTIVATE & ENGAGE

Cultural & Engagement Essentials for Maximising the Emotional Commitment of your People

Mark Robb

Founder, Positive Reframe

12:30pm – 12:40pm

Main Stage Session

LEADERSHIP

LEADERSHIP IN SPORTS

How to lead a high-performance team during difficult times

Ashley Giles

Managing Director, England Men’s Cricket, former Warwickshire and England first-class cricketer

12:40pm – 12:50pm

Main Stage Session

LEADERSHIP

LEADERSHIP IN BUSINESS

Marloes Knippenberg

CEO, Kerten Hospitality; WiH Global

12:40pm – 1:00pm

Breakout Session

HOW TO SOLVE A PROBLEM LIKE PROCUREMENT

Dr Zahra Jivraj

Co-founder, Toggle Market

Muna Khogali

VP – Institutional Development, Toggle Market

Sponsor Session

12:50pm – 1:10pm

Main Stage Session

LEADERSHIP

LEADERSHIP DISCUSSION HOSTED BY WiH GLOBAL

Marloes Knippenberg

CEO, Kerten Hospitality; WiH Global

Mark Robb

Founder, Positive Reframe

Ashley Giles

Managing Director, England Men’s Cricket, former Warwickshire and England first-class cricketer

1:10pm – 1:30pm

Main Stage Session

LEADERSHIP

WHAT IS THE VIEW OF A YOUNG CEO ON LEADERSHIP TOMORROW?

Minhaz Abedin

CEO, Future Talent

LEADERSHIP DISCUSSION HOSTED BY
Jonathan Worsley

Chairman & Founder, Bench, WiH Global

1:30pm – 2:00pm

Main Stage Session

COMMUNICATION

LEVERAGING THE POWER OF STORYTELLING

Why storytelling is such a powerful tool in the hands of 21st century organisations

Claus Raasted

Director, College of Extraordinary Experiences

STORYTELLING DISCUSSION HOSTED BY WiH GLOBAL
David Keen

CEO, QUO, WiH Global

1:30pm – 2:00pm

Breakout Session

EXPERIENCE, USE, SPACE - THE IMPORTANCE OF A DIGITAL STRATEGY IN HOSPITALITY, NOW MORE THAN EVER.

Covering the changing market dynamics, which technological solutions should your strategy focus on and what is a digital twin?

Owen Pritchard

Executive Director, Hotels Investment Advisory, CBRE

In conversation with:

James Effingham

Senior Director, Hospitality Building Consultancy, CBRE

Michael Grove

Managing Director, Hotstats

Joe Pettigrew

Commerical Strategy, Yotel

Nick Wright

Head of Digital, CBRE

Sponsor Session

2:00pm – 2:20pm

Main Stage Session

COMMUNICATION

MAXIMISING IMPACT IN THE VIRTUAL SPACE

David Thomas, Guinness memory record breaker and international presentation skills coach, will share tips and strategies on how to improve memory and increase impact when presenting online.

David Thomas

Guinness Memory Champion, UK

2:15pm – 2:45pm

Breakout Session

HACKERS GUIDE TO NEW NORMAL HOSPITALITY TECHNOLOGY

Discuss a list of selected new normal technologies available to hospitality that enhance the new normal requirements with a focus on delivering on the requirements and expectations of hotel guests in post covid hotel operations ensuring guest security, health, safety, improving revenue and controlling costs.

Frederic van Lennep

Business Development Director, IT Hospitality

In conversation with:

Graeme Powell

Founder, Veridicum

Ronald Stilting

Founder & Managing Director, Zebra Hospitality

Kees van Donk

Senior Director Travel, Hospitality & Leisure, NEC Enterprise Solutions - EMEA

Sponsor Session

2:20pm – 2:30pm

Main Stage Session

HOSPITALITY TOMORROW GIVES

We share some of the amazing stories of courage and giving from industry leaders on how they are protecting frontline workers

Jonathan Worsley

Chairman & Founder, Bench, WiH Global

Anita Mendiratta

Special Advisor to Secretary General, UNWTO

2:30pm – 3:00pm

Networking Session

COFFEE BREAK WITH THE TRUSTED EXECUTIVE FOUNDATION

Join John, Sharon and Steve from The Trusted Executive Foundation at their exhibition stand for any questions on the new world of work

3:00pm – 3:30pm

Main Stage Session

FINANCE

THE DEVELOPING SHAPE OF THE GLOBAL ECONOMIC RECOVERY

Which markets will do best and what are the implications for the Hospitality Sector

Wesley Paul

Chairman and Founding Partner, Gemin-i Analytics Ltd.

FINANCE DISCUSSION HOSTED BY WiH GLOBAL

Lissa Engle

Founder and Managing Director, Berkeley Capital Group, WiH Global

3:30pm – 4:00pm

Main Stage Session

DIVERSITY

DIVERSITY OR DOOM? WHY INCLUSION IS CORE COMPETENCE FOR LEADERS TODAY

Inclusion today is a personal and professional challenge to leaders

Razia Aziz

Director, The Equality Academy

John Tanzella

President, The International LGBTQ+ Travel Association

DIVERSITY DISCUSSION HOSTED BY
Sophie Le Ray

Entrepreneur, Author, Business Facilitator, Co Founder, EVE List

4:00pm – 4:30pm

Main Stage Session

RESILIENCE

THE 5 LEADER SUPERPOWERS

How to generate Resilience, Resourcefulness and Results in testing times

Marcus Child

Founder, Positive Reframe

LEADERSHIP DISCUSSION HOSTED BY
Dr John Blakey

Founder, The Trusted Executive Foundation

4:30pm – 5:00pm

Main Stage Session

RESILIENCE

HOW TO ACHIEVE RADICAL ADAPTABILITY —THE NEXT LEVEL

Dr. Paul G. Stoltz

Founder & CEO, PEAK Learning, Inc. Harvard Board of Business Mentors, Master US Olympic Coach I Speaker, TEDx

ADAPTABILITY DISCUSSION HOSTED BY
Wolfgang Neumann

Chairman, Sustainable Hospitality Alliance;, Chairman, Hotelschool The Hague

5:00pm – 5:30pm

Main Stage Session

INNOVATION

INNOVATION IN A LARGE CORPORATION

The story of travelocity; the steps taken to build a billion-dollar business inside of American Airlines.

Terry Jones

Co-Founder, Travelocity and Kayak.com

5:30pm – 6:00pm

Main Stage Session

INNOVATION

CELEBRATION OF INNOVATION IN OUR INDUSTRY

Sharing best practice in innovation

Jill Schiefelbein

President, The Dynamic Communicator Inc.

In conversation with:

Terry Jones

Co-Founder, Travelocity and Kayak.com

Michael Levie

Chief Operations Officer, CitizenM

Fuad Sajdi

Co-Founder and CEO, Toggle Market

6:00pm – 6:05pm

Networking Session

EVENING EXPERIENCE: PADDLING IN THE SEYCHELLES WITH BEN BARKER, MANAGING DIRECTOR, EXTREME SPORTS